Frequently asked questions
What is a complimentary consultation call?
Taking the first step can feel overwhelming, and finding the right therapist matters. That is why I offer a free, no-pressure 20-minute phone or video consultation.
It is an opportunity to chat briefly, sharing a little bit about what has you considering therapy at this time. It’s also a chance to see what it will be like talking to me and ask about current availability and fees.
This call is not a therapy session or clinical assessment. There is no expectation to have anything figured out.
If either of us believes that I am not the right therapist for your unique path, I am happy to provide trusted referrals to other resources.
Where are you located, and do you offer virtual sessions?
I serve clients locally in the Dallas-Fort Worth Metroplex for in-person care at my office in Southlake. I also provide secure, confidential tele-health sessions to anyone physically located within the State of Texas at the time of service. My HIPAA secure client portal for virtual sessions allows you to click on a link from your email and join the video call. There is nothing to download and nothing is recorded.
How long does ‘regular’ therapy usually last?
Individual, couples, and family therapy timelines vary depending on your unique goals, the complexity of your challenges, and your preferred pace.
My pre-paid pre-marital therapy is designed for 8 sessions and includes a discount. Certainly couples may pay for the same topics and material one session at a time.
Discernment Counseling is strictly short-term. Following a complimentary 20-25 min. individual phone screen with each spouse and after concluding that the couple fits the requirements for Discernment Counseling, a 1-5 session weekly structure begins. A first session for this process is 2 hours, and any following session is 90-120 minutes. Most of the 5 sessions will be time spent individually with a few minutes spent together.
What is Discernment Counseling and how is it different from couples therapy?
Discernment counseling is a short-term, highly-structured process (1 to 5 sessions) designed specifically for couples on the brink of divorce when one partner is leaning out of the marriage and the other is wanting to save it. The goal is simply to find clarity and confidence about whether to try to repair the relationship or transition apart respectfully. In this special format, it is not about solving the issues however, that is one of the three options at the conclusion of this process.
Traditional couples therapy aims to address respective concerns and goals, heal the relationship dynamics working against each partner, and improve communication patterns when both partners are motivated to work on the partnership.
What should I be doing so that I don’t make things worse in the process of a decision whether to divorce or not?
The way we try to solve problems sometimes creates them. What should I be doing so that I don’t make things worse in the process of a decision whether to divorce or not?
Are there situations where Discernment Counseling is not suitable?
Yes.
• When one spouse has already made a final decision to divorce.
• When one spouse is coercing the other to participate.
• When there is danger of domestic violence.
I want to work on my relationships, but my partner or family won't come to therapy. Can I come alone?
Yes. Individual Therapy focuses heavily on growth and relational readiness. Because the most important relationship you have is the one with yourself, we can work on personal goals which will likely shift how you interact with everyone else in your life.
Do you accept insurance?
I am an out-of-network provider and thus do not accept insurance however, you may be able to file for out-of-network benefits with your insurance company. Please check with your insurance provider to inquire about mental and behavioral health benefits. If mental health benefits are covered, I can provide a receipt (called a Superbill) for you to submit for possible partial reimbursement of your psychotherapy. If your health insurance provider requires a diagnostic code, we will discuss the code ahead of time.
Are there any questions to consider asking my insurance company if my plan includes out-of-network mental health benefits?
1. What are my outpatient benefits for psychotherapy? (Depending on your situation, inquire about individual and/or couples.)
2. Does this include tele-health benefits too?
3. Is there a deductible and has it been met?
4. What is my copay responsibility?
5. Do I need a pre-authorisation or referral from my primary doctor?
6. How many sessions do I get in a calendar year?
7. Is there anything else that would be good for me to know about for this benefit?
What is your cancellation policy?
If you are unable to attend a session, please cancel or reschedule at least 24 hours ahead of time; otherwise, you will be charged for the full rate of the session. To support you through unexpected life events, I offer one grace cancellation per calendar year inside the 24-hour window at no charge.
Do you have experience working with multicultural couples or families?
Yes. I provide specialized, culturally attuned support for first- and second-generation immigrants navigating dual cultural identities. I also work frequently with intercultural, interracial, and interfaith relationships to help partners smoothly and respectfully blend traditions. It is a personal passion to work with people whose first language is not English.
Can you help if a family member is struggling with substance use?
Yes. While I treat individuals, couples, and families, both in and out of recovery, I offer specialized support for those experiencing the unique pain and systemic chaos of a loved one's addiction. We focus heavily on breaking free from codependency and establishing healthy, distinct personal boundaries.